Global Expansion & Optimization
Developed strategic growth plan for global business expansion and improved operational efficiencies. Narrowed focus to reinforce the organization’s competitive advantage and market opportunities. Then supported the sale of 2 subsidiaries and rebuilt organization in 18 months by aligning processes and capitalizing on best practices. Rewrote employee programs and policies to produce desired behaviors and strengthened culture and values. Also led an integrated product development team through the design and implementation of a new product-to-market model while establishing a non-hierarchical, matrixed team rewarded for knowledge sharing and collaboration. Created new operating model for marketing department of 400+ employees and reorganization of structure, roles and deliverables.
Results
- First year internal cost savings over $8 million
- Increased international market share by 28% and operational efficiencies by 37%
- Increased customer satisfaction by 34% and revenue by 8%
- Improved time to market by 34% and quality by 51%, reduced production costs by 42% and quality by 51%
- Employee retention increased by 41%; turnover reduced to 16%